Thanks to our busy lifestyles, buying things online has become quite a common occurrence. From clothing and lingerie to home décor and food, we are more than capable of buying anything via the internet at a time that suits us. When it comes to buying jewellery online, however, there are a few things that you should keep in mind to ensure that everything goes smoothly.
- Customer Service
whenever you purchase items online, it’s important to determine what sort of customer service is offered (if any). Do they have an email address or telephone number that you can use to contact them? How open are they to hearing customer grievances and queries? Avoid any retailers that don’t seem to offer any sort of customer service.
These days, the sheer number of laboratories that provide jewellery certificates can make it difficult to determine what’s genuine and what’s not. AGS and GIA are both very famous labs whose certifications are recognised throughout the world; if you can find a jewellery store that adheres to these standards, you should be set.
- Return Policy
Reading the return policy is of the utmost importance prior to buying jewellery online, as you want to ensure that you can return the item if it’s not quite what you wanted. Most retailers offer a 30 day refund or exchange policy, which is generally enough time. Avoid any retailers that don’t make any mention of a return policy.
- Secure Payments
Everyone has their own preferred method of payment, but it is important to remember that not all retailers will accept all methods. Credit card, debit card and PayPal tend to be the most common methods, but some retailers also utilise internet banking and cash on delivery. Ensure that you are comfortable with the payment method/s available.
Once you’ve purchased an item of jewellery, particularly if you’ve forked out quite a bit of money on it, you want to ensure that it’s going to arrive in one piece and will be protected in case something goes wrong. A reputable retailer will offer insurance on items over a certain price point and will ensure that everything is packaged properly.
- Product Images
Although good quality images don’t necessarily reflect the quality of the jewellery or the reputability of the retailer, they are a good sign. Retailers who care about their products will ensure that all images are of high resolution and reflect the quality of the piece to the best of their ability. They will also give you a good idea of what to expect.
If you are thinking about buying jewellery online, we hope that the above list of things to keep in mind have helped you to keep your eye on the prize. It can be easy to get caught up in the glitz and glamour of basement low prices and special offers, but this doesn’t necessarily mean that you’re making the right choices. At the end of the day, your satisfaction is the only thing that matters.